Privacy Policy

Behavioural Sleep Solutions

Last updated: 06 December 2025

Behavioural Sleep Solutions is operated by Jodie Fielder Consulting Ltd ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains what data we collect, how we use it, and your rights.

1. Data Controller

Jodie Fielder Consulting Ltd
Trading as Behavioural Sleep Solutions
Company No.: [Insert]
Email: [email protected]
Address:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

2. Personal Data We Collect

We may collect the following:

2.1 Contact Information

Name, address, email, phone number
Emergency contact details (if provided)

2.2 Child Information (provided by parent/guardian)

Name, age, development information
Sleep routines, behaviours, schedules
Relevant health information for safe service delivery

2.3 Service & Communication Data

Consultation notes
Sleep diaries, questionnaires
Emails, messages, and call history

2.4 Payment Information

Payments are processed securely via third parties (e.g. Stripe, PayPal, Squarespace). We do not store full card details.

2.5 Website Data

IP address, browser type, device data
Cookie data (see Cookie Policy)

We do not knowingly collect data directly from children under 18.

3. Lawful Basis for Processing

We process data under:

Contract
To deliver sleep support services

Legitimate Interests
Business operations and service improvement

Consent
Testimonials and optional marketing

Legal Obligation
Tax, accounting, and safeguarding duties

Vital Interests
Where there is a risk of harm

4. How We Use Your Data

We use your data to:

Deliver sleep support services

Communicate about appointments

Create personalised sleep plans

Maintain records for legal and safeguarding purposes

Improve services and website

Process payments

We do not sell your data.

5. Data Sharing

We may share data with:

Payment providers

Email and scheduling platforms

Professional advisors (e.g. accountants)

Safeguarding authorities where required

All third parties comply with UK GDPR.

We do not transfer data outside the UK without appropriate safeguards.

6. Data Security

We use appropriate measures to protect your data, including:

Encrypted storage

Password-protected systems

Restricted access

Secure communication systems

No system is completely secure, but we take all reasonable steps.

7. Data Retention

We retain data only as long as necessary:

Client records: up to 7 years

Sleep plans/logs: up to 3 years

Emails/messages: up to 3 years

Financial records: 6 years (HMRC)

Data is securely deleted after this period.

8. Your Rights

You have the right to:

Access your data

Correct inaccurate data

Request deletion (where applicable)

Object to processing

Withdraw consent

Request data portability

Contact: [email protected]

9. Safeguarding

If we believe a child or adult is at risk, we may share relevant information with safeguarding authorities. This is a legal obligation.

10. Cookies

We use cookies for website functionality and analytics. See our Cookie Policy for details.

11. Updates

This policy may be updated. The latest version will always be available on our website.

12. Contact

Behavioural Sleep Solutions
Email: [email protected]
Address:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom